FoodTruckr Articles That Will Do Wonders For Mobile Kitchen Owners In The Customer Service Department

Customer Service

Whether you are struggling to attract more customers or need to bring your customer service game up a notch or two, we have you covered.

Today, we will be providing food truck owners with five articles that will do mobile kitchen owners wonders in the customer service department. Lunch truck owners who are struggling to gain or retain customers need to take note, as do mobile catering business owners who could use a boost in customer service. From handling angry customers to making your food truck environment more enjoyable for everyone involved, we have a treat — and some advice — for you.

Always remember, being a food truck owner might be your dream job, but it’s always about the customers. It always has been, and it always will be.

Sign up to receive the FoodTruckr Newsletter and we’ll throw in our free guide: 6 Free Social Media Tools to Get People Talking About Your Food Truck.

FoodTruckr Articles That Will Do Wonders For Mobile Kitchen Owners In The Customer Service Department

How To Attract More Customers By Making The Food Truck Environment Enjoyable

Customer Service“QUICK: What is the most important ingredient for any food truck business?”

“Answer: It depends. After all, every food truck has to have a flawless business plan, recipes that will make food lovers drool and the list can truly go on forever. However, one ingredient that tends to go under the radar is the customers. In the spirit of that missing ingredient, we are here to help you attract more customers by making the food truck environment enjoyable.”

Customer Service Tips For Food Truck Owners

“If you want to be a successful food truck owner, you need to be an all-star in so many different areas. You, of course, need to be an amazing chef who cooks up otherworldly foods, but you also have to be rather business savvy if you are going to stick out from the crowd. One area that might go under the radar in the food truck industry is customer service. Needless to say, food truck owners have to treat their customers like they are the most important people in the world — because they really are the most important people in the world.”

Tips For Food Truck Owners Who Are Struggling To Retain Customers

Are you struggling to retain customers? If this is the case, then you have a big problem on your hands. After all, not retaining customers directly affects how much your food truck business is making.”

“Perhaps you are struggling to lure in customers in general, which means your sales are likely low as a result. Whatever the case, if your food truck lines are not flooding with people every day — well, at least during your busy hours, because there are likely slow periods during the day — then you need a quick fix.”

“While everyone’s situation is different, we have come up with four tips for mobile kitchen owners who are struggling to retain customers. If you have run out of options and are looking for new ways to lure in customers, then make sure you try out at least one of the options below.”

Looking to build a new custom food truck? Check out this link for more details!

How To Handle Angry Customers At Your Food Truck Business

“Whether you are dealing with angry customers at your food truck or on social media, you have to know how to handle these types of people. After all, it’s all about the customers, the customer is always right and without customers, your mobile kitchen would tank. Not to mention, one of the biggest reasons why you probably joined this industry in the first place was to make people happy with your food, so keeping them happy is, of course, a must. Plus, you don’t want to lose customers as a result of bad customer service, right?”

“That is why food truck owners have to know how to handle angry customers. This concept becomes quite the feat when you have a customer screaming in your face. Of course, that is in an extreme case.”

“Whether a customer has a good or bad experience, you have to learn from it. You have to get out of your own head and into the mind of your customer. You have to see where he/she is coming from. That is so crucial for a number of different reasons. (1) You are likely appeasing the customer. (2) You are learning from your mistakes and can apply what you learned to current and future situations. (3) You are making your business — and customer service — better by making your customers happy.”

How Food Truck Business Owners Can Gain More Customers In 2017

“2017 is a new year, and it just so happens to be a couple of days away. This should be a huge Customer Serviceblessing for food truck business owners who didn’t meet all of their goals in 2016. After all, 2017 provides mobile kitchen owners with a fresh start. Take advantage of this golden opportunity.”

One of the main goals food truck owners should be focusing on in 2017 is gaining more customers. The reasoning behind this is simple. More customers means more sales. More sales, of course, means more money coming in for your business. More money means you can hire more employees, expand, perhaps upgrade your food truck, etc.”

“While you likely have plenty of goals in 2017, make sure you are focusing on gaining more customers. That alone could take your business to the top. With that in mind, here are three ways to gain more customers in 2017.”

To dig your teeth into what FoodTruckr has to offer, make sure to like us on Facebook and follow us on Twitter, and also make sure to check out more content that we bring to the table.

Recently on FoodTruckr

Better Buzz Mobile Espresso Went From Brick-And-Mortar Cafe To A Business On Wheels In this day and age, coffee is all the rage. As a result, everyone likes a good coffee story, and we have an amazing coffee story for you today. FoodTruckr had the pleasure of speaking with Amy Her...
How to Run a Food Truck 24: Expand Your Business to Events In last week’s “How to Run a Food Truck” lesson, we helped you write the recipe for future success by examining a popular goal-setting approach and providing you with 30 questions you should ask yours...
Business Bites: Navigating the Latest Facebook Page Upgrade, Food Hackathons, and Skipping the DMV Welcome back to Business Bites, a bi-weekly column with articles and tidbits we've come across in the last two weeks. Facebook Updates Pages: Here's What Changed Facebook loves to make changes qui...
How Culinary Entrepreneurs Can Keep Up With The Times If you are a business owner, culinary entrepreneur or an entrepreneur in any sense of the word, then it is important to always incorporate new ideas for your food truck. This is how entrepreneurs can ...
Things Sit-Down Restaurants Do Well That Food Trucks Should Implement Sit-down restaurants have their fair share of perks and downfalls. Likewise, food trucks also have their fair share of perks and downfalls. With that said, we live in a time and place where mobile kit...
How to Run a Food Truck 23: Write the Recipe for Future Success FoodTruckrs, are you ready for the final unit of the “How to Run a Food Truck” series? We’re so excited to bring you the remaining lessons that will make up Unit 6—a section that’s all about setting g...
Three Keys to Building Food Truck Super-Fans Close your eyes and picture your favorite regular customer. You know the Suit—extra hot sauce, hold the cheese—who always gives you a smile and a healthy tip. Or that chatty college girl who seems to ...
FS008- Understanding Health Codes – A Conversation with Matt from the Minnesota Department of ... On today's episode of FoodTruckr School, I'm happy to welcome Matt Finkenbiner from the Minnesota Department of Health. Matt is here to help us understand more about the process of health codes...
How to Run an Eco-Friendly Food Truck Editor's Note: Hey FoodTruckrs! Whether you're just learning how to start a food truck or you're looking for more ways to improve your food truck business, today's lesson is an important one for every...
Startup Tips For New Food Truck Owners We all need tips from time to time. If you are a first-time entrepreneur, business owner or, in this case, new to the food truck industry, then let these startup tips be your guide. The problem wit...
FoodTruckr Heroes: The Grilled Cheese Truck Here at FoodTruckr, we spend a lot of time offering advice and strategies to help you take your food truck business to the next level. But we also believe in having fun and taking time to celebrate yo...
FS023- What to Expect Early in Your Food Truck Career with Conor and JP of Copper Chefs Smooth starts are rare in the food truck world, as Conor and JP know all too well. As owners of Copper Chefs Food Truck and Catering, they've endured their share of trials and tribulations bringing th...
FoodTrucker Heroes: Where Ya At Matt From their tasty, lovingly homemade ingredients to their easy-to-follow location updates, some food trucks just get it. This week’s FoodTruckr Hero—Where Ya At Matt—is one of those trucks. Where Ya...
FoodTruckr Heroes: Our Five Favorite Dessert Trucks There are some holidays we wish we could celebrate year-round—holidays that truly deserve more than a single day of honor and acclaim. Today is one of those events, and we’ve got a special FoodTruckr ...
The 12 Days of FoodTruckr: 4 Tips for Email On the fourth day of Christmas, FoodTruckr’s giving you… Four Tips for Email! Yesterday’s FoodTruckr post was all about ways to give back to your customers, but today’s article is going to focus on ...

About the Author

Trevor

A Colorado native, Trevor started off his college career at the University of Colorado, but decided to switch teams after two years. He graduated with a degree in journalism at Colorado State University in 2014. Trevor started his professional writing career in sports, and has since expanded to many different genres. He is currently an MFA in creative writing student, and is also the Managing Editor at FoodTruckr.

You May Also Like...  2 Effective Ways Food Truck Owners Can Boost Their Social Media Game

Love it? Share it: Share on Facebook Share on Twitter