FoodTruckr Articles That Will Do Wonders For Mobile Kitchen Owners In The Customer Service Department

Customer Service

Whether you are struggling to attract more customers or need to bring your customer service game up a notch or two, we have you covered.

Today, we will be providing food truck owners with five articles that will do mobile kitchen owners wonders in the customer service department. Lunch truck owners who are struggling to gain or retain customers need to take note, as do mobile catering business owners who could use a boost in customer service. From handling angry customers to making your food truck environment more enjoyable for everyone involved, we have a treat — and some advice — for you.

Always remember, being a food truck owner might be your dream job, but it’s always about the customers. It always has been, and it always will be.

Sign up to receive the FoodTruckr Newsletter and we’ll throw in our free guide: 6 Free Social Media Tools to Get People Talking About Your Food Truck.

FoodTruckr Articles That Will Do Wonders For Mobile Kitchen Owners In The Customer Service Department

How To Attract More Customers By Making The Food Truck Environment Enjoyable

Customer Service“QUICK: What is the most important ingredient for any food truck business?”

“Answer: It depends. After all, every food truck has to have a flawless business plan, recipes that will make food lovers drool and the list can truly go on forever. However, one ingredient that tends to go under the radar is the customers. In the spirit of that missing ingredient, we are here to help you attract more customers by making the food truck environment enjoyable.”

Customer Service Tips For Food Truck Owners

“If you want to be a successful food truck owner, you need to be an all-star in so many different areas. You, of course, need to be an amazing chef who cooks up otherworldly foods, but you also have to be rather business savvy if you are going to stick out from the crowd. One area that might go under the radar in the food truck industry is customer service. Needless to say, food truck owners have to treat their customers like they are the most important people in the world — because they really are the most important people in the world.”

Tips For Food Truck Owners Who Are Struggling To Retain Customers

Are you struggling to retain customers? If this is the case, then you have a big problem on your hands. After all, not retaining customers directly affects how much your food truck business is making.”

“Perhaps you are struggling to lure in customers in general, which means your sales are likely low as a result. Whatever the case, if your food truck lines are not flooding with people every day — well, at least during your busy hours, because there are likely slow periods during the day — then you need a quick fix.”

“While everyone’s situation is different, we have come up with four tips for mobile kitchen owners who are struggling to retain customers. If you have run out of options and are looking for new ways to lure in customers, then make sure you try out at least one of the options below.”

Looking to build a new custom food truck? Check out this link for more details!

How To Handle Angry Customers At Your Food Truck Business

“Whether you are dealing with angry customers at your food truck or on social media, you have to know how to handle these types of people. After all, it’s all about the customers, the customer is always right and without customers, your mobile kitchen would tank. Not to mention, one of the biggest reasons why you probably joined this industry in the first place was to make people happy with your food, so keeping them happy is, of course, a must. Plus, you don’t want to lose customers as a result of bad customer service, right?”

“That is why food truck owners have to know how to handle angry customers. This concept becomes quite the feat when you have a customer screaming in your face. Of course, that is in an extreme case.”

“Whether a customer has a good or bad experience, you have to learn from it. You have to get out of your own head and into the mind of your customer. You have to see where he/she is coming from. That is so crucial for a number of different reasons. (1) You are likely appeasing the customer. (2) You are learning from your mistakes and can apply what you learned to current and future situations. (3) You are making your business — and customer service — better by making your customers happy.”

How Food Truck Business Owners Can Gain More Customers In 2017

“2017 is a new year, and it just so happens to be a couple of days away. This should be a huge Customer Serviceblessing for food truck business owners who didn’t meet all of their goals in 2016. After all, 2017 provides mobile kitchen owners with a fresh start. Take advantage of this golden opportunity.”

One of the main goals food truck owners should be focusing on in 2017 is gaining more customers. The reasoning behind this is simple. More customers means more sales. More sales, of course, means more money coming in for your business. More money means you can hire more employees, expand, perhaps upgrade your food truck, etc.”

“While you likely have plenty of goals in 2017, make sure you are focusing on gaining more customers. That alone could take your business to the top. With that in mind, here are three ways to gain more customers in 2017.”

To dig your teeth into what FoodTruckr has to offer, make sure to like us on Facebook and follow us on Twitter, and also make sure to check out more content that we bring to the table.

Recently on FoodTruckr

Nine Ways to Winterize Your Food Truck ‘Tis the season of giving—did you remember to add your food truck to your gift list this year? With temperatures dropping and snow starting to fall, your food truck deserves a little extra special som...
Amazing Party Food Ideas For 4th Of July 4th of July is just around the corner -- it is less than a month away, after all. How can we make this year's festivities go from great to otherworldly, one might be wondering? Simple: By brainstormin...
#FoodTruckFan: How to Sell the Cost of Better Ingredients On Wednesday in the "How to Start a Food Truck" series, we wrote about the importance of quality ingredients. As a customer, I wholeheartedly second that. I’m sure that as a business owner, you con...
#FoodTruckFan: Selling Extras A food truck saved my bacon a couple of weeks ago—and it had nothing to do with food. As I've mentioned before, I live in Minnesota and we're currently experiencing the coldest winter of my lifetim...
3 Keys To An Entrepreneur’s Success In The Food Truck Industry Editor’s Note: Today we’re excited to present a post from Jeremy Adams. Jeremy is the President/CEO of Prestige Food Trucks, which is the world's leading custom food truck manufacturer. In his current...
FS004- Best Practices for Sharing Your Location and Using Social Media with Matt Berkland from Truck... In this episode of FoodTruckr School, we talk with Matt Berkland from Truckily.com about best practices and tips for sharing your location on social media. How often do you share your location...
The Best FoodTruckr Advice For Mobile Kitchen Owners From Last Week: Aug. 7-13 We hope your week is off to a good start, FoodTruckrs! In hopes of making it that much better from a success standpoint, we are about to unleash every single article from last week. Make sure to dive...
Wagner’s Pizza Bus Serves Up Amazing Pizzas In Fairbanks, Alaska Year-Round When thinking of where to start up a food truck business, most people would have places like California, Florida and New York in mind (among others). However, not many people would think of starting a...
FS018- How to Start a Food Truck Book (Foreword and Introduction) Over the last few months, the team here at FoodTruckr.com has been working overtime getting things ready for something very special: the launch of our brand new book, How to Start a Food Truck: Th...
Learn The Importance Of Running Your Numbers When Owning A Food Truck Business In This Video When you are a food truck owner, you have an endless amount of things to worry about. Not only are you working more than the typical office worker, but you also have to worry about the business side o...
Food Trucks That Foodies Will Fall In Love With Whether you fancy yourself a coffee lover, breakfast lover or a foodie in general (perhaps you are all three?), the food truck industry is perfect for you. You see, the food truck industry not only...
How to Run a Food Truck 04: Use Apps to Simplify Your Business Today’s lesson is the last part of our unit on your first few weeks on the streets—and if you’ve been following along with our “How to Run a Food Truck” series, you’re already one month into your food...
How to Run a Food Truck 16: Prepare for Health Inspections Do you remember when you first started trying to learn how to start a food truck? You had to research your city’s local laws, look into commissaries, and investigate your local health codes. There was...
3 Signs You’re Ready To Expand Your Food Truck Business Is it time to expand your food truck business yet? Are you even ready to take on two food trucks? Do you have the personnel and cash flow to make that next step? If you are wondering if you're read...
Things Sit-Down Restaurants Do Well That Food Trucks Should Implement Sit-down restaurants have their fair share of perks and downfalls. Likewise, food trucks also have their fair share of perks and downfalls. With that said, we live in a time and place where mobile kit...

About the Author

Trevor

A Colorado native, Trevor started off his college career at the University of Colorado, but decided to switch teams after two years. He graduated with a degree in journalism at Colorado State University in 2014. Trevor started his professional writing career in sports, and has since expanded to many different genres. He is currently an MFA in creative writing student, and is also the Managing Editor at FoodTruckr.

You May Also Like...  Business Bites: Better Social Media Tracking, Measuring Customer Happiness, and Loyalty Programs That Work

Love it? Share it: Share on Facebook Share on Twitter