3 FoodTruckr Articles That Will Help Owners Out With Customer Service

ManyChat

Without customers, you wouldn’t be in business.

As a result, you and your food truck team should cherish your customers, and do everything possible to make your business’ customer service game as good as it can possibly be.

Need help in the customer service department? We have you covered with the three articles below (previews included).

3 FoodTruckr Articles That Will Help Owners Out With Customer Service

Sign up to receive the FoodTruckr Newsletter and we’ll throw in our free guide: 6 Free Social Media Tools to Get People Talking About Your Food Truck.

How to Run a Food Truck 05: Deliver Excellent Customer Service

Today on FoodTruckr, we’re super excited to dive right back in to our “How to Run a Food Truck” series! If you’ve been following along, you’ve already spent several weeks out on the streets and mastered a few important lessons. Let’s take a quick minute to review—in the last unit, you trained your new food truck employees, practiced plating and presenting your meals, learned how to send location updates to attract more fans, and used some awesome new apps to simplify your business. That’s great progress on some super important topics…so, way to go!

While the first few lessons were geared toward helping you get up and running and navigating your earliest days on the road, this next unit is going to be full of lessons that you’ll use throughout your entire career. We’ll be talking about customer service—including lessons on how to make your customers happy, what to do when a customer has a bad experience, and promotions and extra ways to create a legion of loyal fans who keep returning for more. If you want your truck to survive your first year on the road (and to set yourself up for many successful years in the future!), you need to learn how to deliver great service now.

Looking for Food Trucks For Sale? Check out this link for more details!

Success

The 10 Commandments of Customer Relationships

The food truck gods are fickle beings, and your truck may be plagued by customer droughts if you fail to please them. But if you can figure out the secret to the sacrament of success, you’ll be rewarded with floods of excited fans who pray for the day your truck rolls into their neighborhood.

Want to know how to get into customer heaven? Honor these 10 commandments of customer relationships faithfully and you’ll be blessed with a flock of hungry, happy followers for your truck.

Looking to take your food truck business to the next level? If so, then The Food Truck Growth Kit has your name written all over it!

How to Run a Food Truck 06: Handle Customer Disputes

Last week on “How to Run a Food Truck,” we covered one of the most important topics we’ve ever written about here on FoodTruckr—how to deliver excellent service to your customers. Good customer service is the foundation of every successful business, and our FEAST Experience model is the best way to ensure that you and your food truck team members consistently adhere to high service standards.

Satisfying your customers is the single-most valuable thing you can do as a business owner—but you also need to realize that not every customer will be happy with your food, your service, and what you have to offer. Though you shouldn’t take their dissatisfaction personally, you should care deeply about how they feel and about whether or not you could have done something to serve them better. When a customer is unhappy, it’s up to you to take charge of the situation and to do your best to resolve his or her complaint.

In today’s all new lesson, we’ll show you another convenient tool you can use to resolve customer complaints and to prevent similar situations from occurring in the future. It’s called the LEARN model—and we think it’s a great way to deal with unhappy customers and to reflect on any mistakes that were made.

While you are not going to make every single customer happy, you should do everything in your power to satisfy your customers, for one bad review could lead to you losing customers.

You May Also Like...  5 Articles That Will Lead To Food Truck Success During Summer 2018

Want to learn how to build a subscriber list for your food truck business? One of our managing partners here at FoodTruckr has put together an AMAZING FREE GUIDE that will teach you everything you need to know about getting started with Messenger Marketing! Click here to get your free guide.

If you liked this article, then we encourage you to share your feedback, advice, questions and/or stories below!

Looking to build a new custom food truck? Check out this link for more details!

To dig your teeth into what FoodTruckr has to offer, make sure to like us on Facebook and follow us on Twitter, and also make sure to check out more content that we bring to the table.

Recently on FoodTruckr

FS018- How to Start a Food Truck Book (Foreword and Introduction) Over the last few months, the team here at FoodTruckr.com has been working overtime getting things ready for something very special: the launch of our brand new book, How to Start a Food Truck: Th...
2 Invaluable Things Food Truck Chefs Need To Learn From Business Owners Editor’s Note: Today we’re excited to present a post from Jeremy Adams. Jeremy is the President/CEO of Prestige Food Trucks, which is the world's leading custom food truck manufacturer. In his current...
The How To Start A Food Truck Guide Is A Serious Game-Changer For Future Food Truck Owners Running a food truck business can be a long and grueling process, and there isn't always light at the end of the tunnel. Just like all businesses, you are taking a risk by opening up your own food tru...
FoodTruckr Heroes: Stripchezze We’ve talked before about how important it is to get involved with your local community—and today’s FoodTruckr Hero is a great example of how you can attain success by embracing the people, places, an...
The Only 15 Quotes Food Truck Owners Need For Inspiration Every now and then, we, as people, need to seek inspiration and motivation, and we follow through with this search by looking up videos and quotes. Now, we know how busy food truck owners can get, ...
How You Know You Need More Financing For Your Food Truck Business Editor’s Note: Today we’re excited to present a guest post from JSL Financial. JSL Financial specializes in providing hassle-free financing for small and medium sized businesses. You can find out more...
2 Simple Ingredients Food Truck Business Owners Should Add Into The Mix There are so many ways food truck business owners can add more success into their lives, and we are about to unleash two simple ingredients that said business owners should add into the mix immediatel...
Simple Ways To Gain New Food Truck Customers This Summer You can never have too many customers in the food truck industry. That would be like saying you have too much money. In the spirit of that thinking, below you will find some simple ways to gain new...
The Best FoodTruckr Advice For Mobile Kitchen Owners From Last Week: Aug. 28-Sept. 3 If you missed the FoodTruckr action last week, then we have you covered. After all, we will be providing every article published at FoodTruckr from last week, and they can all be found in one convenie...
FoodTruckr Heroes: East Side King We’ve been talking lately in the “How to Start a Food Truck” series about how to buy an affordable food truck with all the right equipment for your business. After all, the inside of your truck is inc...
The 12 Days of FoodTruckr: 6 Ways to Find Your Spirit On the sixth day of Christmas, FoodTruckr’s giving you… Six Ways to Find Your Spirit! If The 12 Days of FoodTruckr haven’t already put you in a seasonal mood, then today’s new post is just for you. ...
Gear Up For October With These FoodTruckr Articles Summer came and went and now fall is here. October will be here in a few days. Before you know it, it will be the holiday season. How do you plan on conquering October and the months that follow, f...
The Best FoodTruckr Advice For Mobile Kitchen Owners From Last Week: Jan. 15-21 Every Monday, we like to give food truck owners a full serving of advice, and we do that by dishing out every single article from the week prior. So, with that said, below you will find every artic...
#FoodTruckFan: Customer Loyalty Programs This week's inspiration comes from an unexpected location: my neighborhood's 90-year-old candy shop. I was intrigued—and impressed—to see an iPad Mini sitting on the counter. The iPad is part of the B...
Top 5 FoodTruckr Articles For 2017 So Far Whether you are in the process of shattering your food truck goals for 2017 or are slightly off track, you can never have too much motivation, inspiration and advice. With that in mind, we are abou...

About the Author

FoodTruckr

FoodTruckr is the #1 online destination for current and aspiring food truck owners looking to succeed in the mobile food industry. Self described “food truck devotees,” the FoodTruckr team enjoys reading about successful entrepreneurs, salivating over photos of burritos on Twitter, and long walks through food truck parks. Chat with FoodTruckr on Facebook or check out the FoodTruckr School podcast for more awesome tips to level up your business.

Love it? Share it: Share on Facebook Share on Twitter