3 FoodTruckr Articles That Will Help Owners Out With Customer Service

ManyChat

Without customers, you wouldn’t be in business.

As a result, you and your food truck team should cherish your customers, and do everything possible to make your business’ customer service game as good as it can possibly be.

Need help in the customer service department? We have you covered with the three articles below (previews included).

3 FoodTruckr Articles That Will Help Owners Out With Customer Service

Sign up to receive the FoodTruckr Newsletter and we’ll throw in our free guide: 6 Free Social Media Tools to Get People Talking About Your Food Truck.

How to Run a Food Truck 05: Deliver Excellent Customer Service

Today on FoodTruckr, we’re super excited to dive right back in to our “How to Run a Food Truck” series! If you’ve been following along, you’ve already spent several weeks out on the streets and mastered a few important lessons. Let’s take a quick minute to review—in the last unit, you trained your new food truck employees, practiced plating and presenting your meals, learned how to send location updates to attract more fans, and used some awesome new apps to simplify your business. That’s great progress on some super important topics…so, way to go!

While the first few lessons were geared toward helping you get up and running and navigating your earliest days on the road, this next unit is going to be full of lessons that you’ll use throughout your entire career. We’ll be talking about customer service—including lessons on how to make your customers happy, what to do when a customer has a bad experience, and promotions and extra ways to create a legion of loyal fans who keep returning for more. If you want your truck to survive your first year on the road (and to set yourself up for many successful years in the future!), you need to learn how to deliver great service now.

Looking for Food Trucks For Sale? Check out this link for more details!

Success

The 10 Commandments of Customer Relationships

The food truck gods are fickle beings, and your truck may be plagued by customer droughts if you fail to please them. But if you can figure out the secret to the sacrament of success, you’ll be rewarded with floods of excited fans who pray for the day your truck rolls into their neighborhood.

Want to know how to get into customer heaven? Honor these 10 commandments of customer relationships faithfully and you’ll be blessed with a flock of hungry, happy followers for your truck.

Looking to take your food truck business to the next level? If so, then The Food Truck Growth Kit has your name written all over it!

How to Run a Food Truck 06: Handle Customer Disputes

Last week on “How to Run a Food Truck,” we covered one of the most important topics we’ve ever written about here on FoodTruckr—how to deliver excellent service to your customers. Good customer service is the foundation of every successful business, and our FEAST Experience model is the best way to ensure that you and your food truck team members consistently adhere to high service standards.

Satisfying your customers is the single-most valuable thing you can do as a business owner—but you also need to realize that not every customer will be happy with your food, your service, and what you have to offer. Though you shouldn’t take their dissatisfaction personally, you should care deeply about how they feel and about whether or not you could have done something to serve them better. When a customer is unhappy, it’s up to you to take charge of the situation and to do your best to resolve his or her complaint.

In today’s all new lesson, we’ll show you another convenient tool you can use to resolve customer complaints and to prevent similar situations from occurring in the future. It’s called the LEARN model—and we think it’s a great way to deal with unhappy customers and to reflect on any mistakes that were made.

While you are not going to make every single customer happy, you should do everything in your power to satisfy your customers, for one bad review could lead to you losing customers.

You May Also Like...  How To Stand Out Among Your Food Truck Competitors Using Facebook

Want to learn how to build a subscriber list for your food truck business? One of our managing partners here at FoodTruckr has put together an AMAZING FREE GUIDE that will teach you everything you need to know about getting started with Messenger Marketing! Click here to get your free guide.

If you liked this article, then we encourage you to share your feedback, advice, questions and/or stories below!

Looking to build a new custom food truck? Check out this link for more details!

To dig your teeth into what FoodTruckr has to offer, make sure to like us on Facebook and follow us on Twitter, and also make sure to check out more content that we bring to the table.

Recently on FoodTruckr

Things That Should Never Go Under The Radar At Your Food Truck Food truck owners have to juggle so many different things at their mobile kitchen businesses, and that, in a nutshell, is why running a food truck business is so hard. If cooking amazing dishes was...
Simple Ways Food Truck Owners Can Appease Every Customer If you want to make it as a food truck owner, then there are an unlimited amount of things you have to do right. You have to be a good manager/boss. You have to be an expert in the inventory depart...
This Video Will Help Owners Create A Community For Their Food Truck Brand If you have dived into the industry of food trucks, then you should know by now how important your brand is. Likewise, you should know how important your food truck community is. You should also know ...
Building An Email Leads List Can Be Beneficial For Your Food Truck Sales You may or may not send out emails to your food truck customers. Believe it or not, doing so could be beneficial for your sales. Sign up to receive the FoodTruckr Newsletter and we’ll throw in o...
These Social Media Tips Are Perfect For New Food Truck Business Owners Whether you are new to the food truck industry or are looking to start your own food truck business, it is very important that you get the social media side of your company down. Yes, things such a...
Your Food Truck Journey Will Begin The Moment You Take Action Editor’s Note: Today we’re excited to present a post from Jeremy Adams. Jeremy is the President/CEO of Prestige Food Trucks, which is the world's leading custom food truck manufacturer. In his current...
FoodTrucker Heroes: The Cookie Monstah Guys, can we talk about how amazing The Cookie Monstah is today? These FoodTruckrs have totally captured our hearts (and our stomachs, and our wallets, and our dreams, and our…). Here's how: 1. The C...
3 Ways To Hold Yourself Accountable To Your Food Truck Goals In 2018 Everyone's goal-making process is different. Likewise, everyone holds themselves accountable to their goals in different ways. Some people have to tell their loved ones about their goals and then h...
The How To Start A Food Truck Guide Is A Serious Game-Changer For Future Food Truck Owners Running a food truck business can be a long and grueling process, and there isn't always light at the end of the tunnel. Just like all businesses, you are taking a risk by opening up your own food tru...
Reasons To Love Food Trucks Why do people love food trucks so much? That's a question we've been pondering lately. We know why we love food trucks, but why do people who venture to food trucks love them so much? Believe it...
Food Truck Safety Tips For Mobile Kitchen Owners Safety is an absolute must in the food truck industry, which is why we will be diving into some of the best food truck safety tips that have been unleashed at FoodTruckr over the years. On top of a...
3 FoodTruckr Articles That Will Help Owners Out With Financing Food trucks are not cheap. As a result, you might be thinking it will take you years to become a food truck owner. With that said, financing alone could get you into the food truck industry much so...
#FoodTruckFan: Getting Unstuck & Finding Your Next Big Idea Running a food truck is an inherently creative endeavor, from the crafting of the recipes, to creating a visual brand for the truck, and especially to conjuring money for truck repairs out of thin air...
Throwback Thursday: Keep Up With Food Industry Trends Do you stay up to date on all of the latest trends when it comes to the food truck industry, FoodTruckrs? Not everyone does, but for the purposes of this Throwback Thursday article, we are going to...
Throwback Thursday: Order And Stock Supplies For Food Trucks Are you new to the food truck industry? If so, then you likely have a million different things racing through your mind, such as locations, permits, your food, customers, social media, employees, i...

About the Author

FoodTruckr

FoodTruckr is the #1 online destination for current and aspiring food truck owners looking to succeed in the mobile food industry. Self described “food truck devotees,” the FoodTruckr team enjoys reading about successful entrepreneurs, salivating over photos of burritos on Twitter, and long walks through food truck parks. Chat with FoodTruckr on Facebook or check out the FoodTruckr School podcast for more awesome tips to level up your business.

Love it? Share it: Share on Facebook Share on Twitter