3 Must-Have Qualities For A Food Truck Employee

Employee

Are you looking to hire your first employee? Perhaps you are about to expand your food truck business so you are looking to hire an entire staff on top of the one you already have. Whatever your situation might be, you have to hire the right employees (that’s the case in any profession or industry, after all).

So, what makes up the perfect employee? Most people would agree that being a hard-worker is rather important. So is being motivated, being a learner and the list goes on and on. Here’s the thing, we can list off these amazing qualities all we want, but finding the perfect employee is going to be near impossible. With that said, if you are a good manager, then you can mold the perfect employee over time.

Nonetheless, if it’s hiring season at your food truck business, then make sure to look for these three must-have qualities when conducting your interviews.

Sign up to receive the FoodTruckr Newsletter and we’ll throw in our free guide: 6 Free Social Media Tools to Get People Talking About Your Food Truck.

3 Must-Have Qualities For A Food Truck Employee

  • The Most Underrated Quality Of Them All: Reliability
  • Customer Service Guru
  • Knowledge Of The Industry And In The Kitchen

The Most Underrated Quality Of Them All: Reliability

Bosses and business owners alike probably take this quality for granted until they need something done at an odd hour of the day. Yes, being a wizard in the kitchen and having an overload of creativity are great qualities, but if a person is not reliable, then what’s the point?

You May Also Like...  3 Keys To An Entrepreneur's Success In The Food Truck Industry

You should be able to count on your employees. Unfortunately, everyone is the perfect candidate in an interview for the simple fact that the interviewee will typically never speak ill of himself/herself. Why would they? No, everyone is considered reliable, a hard-worker and a perfect fit for the job during the interview. Then, you hire a candidate who has those self-proclaimed qualities and you find out that is far from the case. This person doesn’t want to do work that wasn’t in the job description and this person certainly doesn’t want to work extra hours — when the clock hits a certain time every day, this person bolts for the door to go home.Employee

Reliability isn’t something you can teach, it’s only something a food truck owner can preach. A reliable mobile kitchen employee will do everything that is asked … no matter what time of the day it might be. Reliability, for whatever reason, is one of the most underrated qualities, but it is oh-so-very essential.

Looking to build a new custom food truck? Check out this link for more details!

Customer Service Guru

Bad reviews can sink a food truck business at an alarming rate. We live in a day and age when people are traveling to Yelp well before they travel to your food truck. This is great if you have amazing food, AND great reviews.

Why do we bring this up? Well, because your prospective employee has to be a customer service guru. No, this person doesn’t necessarily have to be the extrovert to end all extroverts (extremely outgoing, in other words), but said prospective employee should do everything in his/her power to make the customer’s experience at your mobile kitchen as pleasant as possible.

You May Also Like...  The Top 3 Reasons Why Prospective Chefs Should Join The Food Truck Industry

That means they should always go along with the customer-is-always-right approach. Having good customer service skills is another quality that tends to go under the radar, but that quality alone could lead to more people coming to your truck. If your customer service isn’t functioning on an all-star level, then people will stop venturing to your mobile kitchen.

RELATED: Lessons Food Truck Owners Can Learn From Dreamers. Whether you consider yourself a dreamer or a doer, there are still plenty of lessons food truck owners can learn from dreamers.

Knowledge Of The Industry And In The Kitchen

EmployeeIf you hire someone who has zero knowledge in the food truck industry, or skill in the kitchen, then you are going to have to do some serious managing in the beginning. The less managing/teaching you have to do, the less work you will have to do, and the easier your job will become.

Here’s the thing, you are hiring another employee or two to help you out, not make life at your lunch truck that much tougher.

If your future employee already knows a great deal about the food truck industry or knows the ins and outs of cooking, then said future employee will hit the ground running. This employee will bring great skills to the table. This employee will not only be easier to train and learn the ropes faster, but he/she will likely be a good cook — and isn’t that what it’s all about?

There are so many qualities owners look for when trying to hire more employees (and the qualities definitely change depending on the job/field); however, if you are a food truck owner, then you should be looking for an employee who is reliable, who takes customer service seriously and who also has a great deal of knowledge about cooking and the food truck industry. This type of employee will make your life easier, which is likely the No. 1 reason why you are searching for a new employee in the first place.

You May Also Like...  How to Run a Food Truck 13: Stay Motivated Through the Winter

To dig your teeth into what FoodTruckr has to offer, make sure to like us on Facebook and follow us on Twitter, and also make sure to check out more content that we bring to the table.

Recently on FoodTruckr

Gypsy Express’ Unique Background Is Why The Food Truck Industry Is So Great Not everyone who enters the food truck industry has a background in food, if you will. Some people enter this industry to become chefs, even though they have little experience in that department. Othe...
How to Start a Food Truck 15A: Buy or Lease a Food Truck We’re right around the halfway point in the series, and it’s time for us to take on one of the most exciting topics we’ve ever covered: how to buy a food truck. Like last week’s lesson, this is a pret...
How to Start a Food Truck 05: Look into Local Laws Before we get started on today’s lesson, let’s take a minute to look back at everything you’ve accomplished so far—as well as look forward at all the crazy awesome content we have coming up for you in...
FoodTruckr Heroes: Destination Desserts We love food trucks with really specific philosophies, but it’s even better when a truck’s mission supports a truly important cause. Today’s FoodTruckr Hero is a non-profit “social venture bakery” out...
FoodTruckr Articles That Will Do Wonders For Mobile Kitchen Owners In The Customer Service Departmen... Whether you are struggling to attract more customers or need to bring your customer service game up a notch or two, we have you covered. Today, we will be providing food truck owners with five arti...
FS003- Dear Food Truck Owner, Why Aren’t You Asking Me For My Email Address? In this third episode of FoodTruckr School, I don't have a guest on the show with us this time around, however I pose a very important question to all food truck owners out there: Why aren't yo...
FoodTruckr Heroes: King of Pops Our latest FoodTruckr Hero just celebrated their fourth birthday.  During those four years, they’ve won over the hearts of nearly 20,000 Twitter followers and more than 25,000 Facebook fans with a con...
The 12 Days of FoodTruckr: 9 Things to Put On Your Website On the ninth day of Christmas, FoodTruckr’s giving you… 9 Things to Put On Your Website! Though most of your food truck's business is definitely taking place offline, it's still incredibly important...
How to Run a Food Truck 18: Be Consistent In last week’s “How to Run a Food Truck” lesson, we explained how achieving a healthy work/life balance and establishing a regular routine can make you a more effective business owner. Today, we’d lik...
Let There Be Food Trucks: Why Cities Need to Relax Their Food Truck Rules Editor’s Note: Today we’re excited to present a brand new guest post from Emily Farnan. Emily is one of the writers at MakeItCheaper.com, a UK-based website dedicated to helping business owners find n...
10 Entrepreneurial Quotes That Will Inspire Food Truck Owners Editor’s Note: Today we’re excited to present a post from Jeremy Adams. Jeremy is the President/CEO of Prestige Food Trucks, which is the world's leading custom food truck manufacturer. In his current...
How To Handle Angry Customers At Your Food Truck Business Whether you are dealing with angry customers at your food truck or on social media, you have to know how to handle these types of people. After all, it's all about the customers, the customer is alway...
FoodTruckr Heroes: The World’s Largest Food Truck Rally What’s better than a food truck festival that brings a ton of tasty trucks together in one place?  Admittedly, that’s a bit of a trick question!  There’s nothing better—except for a food truck fest...
Reasons Why Entrepreneurs Should Break Into The Food Truck Industry If you are an entrepreneur, you aren't afraid to take risks, and you are also always looking for that next big project to make even more money. Entrepreneurs and business owners, that big break could ...
FS028: How to Forge a Food Truck Empire with Jim from Bacon Bacon SF This week's guest has taken San Francisco by storm with his ingenious food truck, Bacon Bacon. That's right—one food truck, twice the bacon! Jim Angelus started out in the restaurant world, but when ...

About the Author

Trevor

A Colorado native, Trevor started off his college career at the University of Colorado, but decided to switch teams after two years. He graduated with a degree in journalism at Colorado State University in 2014. Trevor started his professional writing career in sports, and has since expanded to many different genres. He is currently an MFA in creative writing student, and is also the Managing Editor at FoodTruckr.

Love it? Share it: Share on Facebook Share on Twitter