3 Must-Have Qualities For A Food Truck Employee

Employee

Are you looking to hire your first employee? Perhaps you are about to expand your food truck business so you are looking to hire an entire staff on top of the one you already have. Whatever your situation might be, you have to hire the right employees (that’s the case in any profession or industry, after all).

So, what makes up the perfect employee? Most people would agree that being a hard-worker is rather important. So is being motivated, being a learner and the list goes on and on. Here’s the thing, we can list off these amazing qualities all we want, but finding the perfect employee is going to be near impossible. With that said, if you are a good manager, then you can mold the perfect employee over time.

Nonetheless, if it’s hiring season at your food truck business, then make sure to look for these three must-have qualities when conducting your interviews.

Sign up to receive the FoodTruckr Newsletter and we’ll throw in our free guide: 6 Free Social Media Tools to Get People Talking About Your Food Truck.

3 Must-Have Qualities For A Food Truck Employee

  • The Most Underrated Quality Of Them All: Reliability
  • Customer Service Guru
  • Knowledge Of The Industry And In The Kitchen

The Most Underrated Quality Of Them All: Reliability

Bosses and business owners alike probably take this quality for granted until they need something done at an odd hour of the day. Yes, being a wizard in the kitchen and having an overload of creativity are great qualities, but if a person is not reliable, then what’s the point?

You May Also Like...  2 Hires That Successful Food Truck Owners Should Make

You should be able to count on your employees. Unfortunately, everyone is the perfect candidate in an interview for the simple fact that the interviewee will typically never speak ill of himself/herself. Why would they? No, everyone is considered reliable, a hard-worker and a perfect fit for the job during the interview. Then, you hire a candidate who has those self-proclaimed qualities and you find out that is far from the case. This person doesn’t want to do work that wasn’t in the job description and this person certainly doesn’t want to work extra hours — when the clock hits a certain time every day, this person bolts for the door to go home.Employee

Reliability isn’t something you can teach, it’s only something a food truck owner can preach. A reliable mobile kitchen employee will do everything that is asked … no matter what time of the day it might be. Reliability, for whatever reason, is one of the most underrated qualities, but it is oh-so-very essential.

Looking to build a new custom food truck? Check out this link for more details!

Customer Service Guru

Bad reviews can sink a food truck business at an alarming rate. We live in a day and age when people are traveling to Yelp well before they travel to your food truck. This is great if you have amazing food, AND great reviews.

Why do we bring this up? Well, because your prospective employee has to be a customer service guru. No, this person doesn’t necessarily have to be the extrovert to end all extroverts (extremely outgoing, in other words), but said prospective employee should do everything in his/her power to make the customer’s experience at your mobile kitchen as pleasant as possible.

You May Also Like...  3 Ingredients To Create The Perfect Environment For Your Food Truck Employees

That means they should always go along with the customer-is-always-right approach. Having good customer service skills is another quality that tends to go under the radar, but that quality alone could lead to more people coming to your truck. If your customer service isn’t functioning on an all-star level, then people will stop venturing to your mobile kitchen.

RELATED: Lessons Food Truck Owners Can Learn From Dreamers. Whether you consider yourself a dreamer or a doer, there are still plenty of lessons food truck owners can learn from dreamers.

Knowledge Of The Industry And In The Kitchen

EmployeeIf you hire someone who has zero knowledge in the food truck industry, or skill in the kitchen, then you are going to have to do some serious managing in the beginning. The less managing/teaching you have to do, the less work you will have to do, and the easier your job will become.

Here’s the thing, you are hiring another employee or two to help you out, not make life at your lunch truck that much tougher.

If your future employee already knows a great deal about the food truck industry or knows the ins and outs of cooking, then said future employee will hit the ground running. This employee will bring great skills to the table. This employee will not only be easier to train and learn the ropes faster, but he/she will likely be a good cook — and isn’t that what it’s all about?

There are so many qualities owners look for when trying to hire more employees (and the qualities definitely change depending on the job/field); however, if you are a food truck owner, then you should be looking for an employee who is reliable, who takes customer service seriously and who also has a great deal of knowledge about cooking and the food truck industry. This type of employee will make your life easier, which is likely the No. 1 reason why you are searching for a new employee in the first place.

You May Also Like...  Throwback Thursday: Winterizing Your Food Truck

To dig your teeth into what FoodTruckr has to offer, make sure to like us on Facebook and follow us on Twitter, and also make sure to check out more content that we bring to the table.

Recently on FoodTruckr

FoodTruckr Heroes: The Great Food Truck Race Today’s FoodTruckr Hero isn’t a food truck—but everyone involved is a powerful part of the community that we all know and love. Meet “The Great Food Truck Race!” We bet that most of you have caught...
3 Ways Food Truck Owners Can Stay Motivated During Tough Times Whether you fancy yourself a food truck owner, entrepreneur or chef, there will be one constant -- you will come face to face with tough times over the course of your career (and some more than others...
3 Unique Ways Food Truck Owners Can Break Up Their Days Being a food truck owner is not a cupcake career. Sure, you might make cupcakes a time or two during your journey, but you will likely work harder than you have ever worked before. Not to mention, 60-...
3 Basic Business Tips For Success In The Food Truck Industry Editor’s Note: Today we’re excited to present a post from Jeremy Adams. Jeremy is the President/CEO of Prestige Food Trucks, which is the world's leading custom food truck manufacturer. In his current...
Tips For A Successful Grand Opening At Your Food Truck Business First impressions are everything, and that saying especially rings true in the food truck industry. How can you have a good first impression in the food truck industry, one might be wondering? Easy. B...
Flashback Friday: A Look Back At Every Food Truck Article From September 2016 As of result of it not only being Flashback Friday but September as well, we decided to go all the way back to last September (yes, the entire month) for this week's edition of Flashback Friday. Th...
Food Truck Weddings Are Becoming More And More Popular Nowadays — And For Good Reason Have you ever imagined having your wedding catered by a food truck? Heck, maybe that is some people's dream. Dream or not, more and more couples are getting their weddings catered by mobile catering t...
5 Things Food Truck Owners Should Focus On In 2018 There are many different things people need to focus on if they plan on seeing success, and food truck owners are, of course, no different. In fact, there are a million different things mobile kitc...
#FoodTruckFan: Winter Blues No More Winter is a tough time of year for a food truck fan living in the colder regions of the country. As I mentioned last time, I live in the Twin Cities. Today it's a balmy 11 degrees, but yesterday dropp...
“The Food Truck Growth Kit” Has Arrived! Today we’re so excited to share some big news with you… That’s right, FoodTruckrs—The Food Truck Growth Kit is finally here! This incredible new resource is our biggest release yet, and we could...
How to Start a Food Truck 11: Calculate Profit Margins In last week’s “How to Start a Food Truck” post, we talked about setting goals for your food truck business. Goals are an important component of every entrepreneur’s journey. They dictate where you’re...
Flashback Friday: Entrepreneurs Should Break Into The Food Truck Industry Editor’s Note: Today we’re excited to present a post from Jeremy Adams. Jeremy is the President/CEO of Prestige Food Trucks, which is the world's leading custom food truck manufacturer. In his current...
Casting, Cooking, and Concepts: An Interview with Ilene Winters of “The Great Food Truck Race” When Ilene Winters, Joanne Garelli, and Tim Boulous started preparing their application for the Food Network’s “The Great Food Truck Race,” they didn't have any experience operating a food truck. But ...
Let There Be Food Trucks: Why Cities Need to Relax Their Food Truck Rules Editor’s Note: Today we’re excited to present a brand new guest post from Emily Farnan. Emily is one of the writers at MakeItCheaper.com, a UK-based website dedicated to helping business owners find n...
#FoodTruckFan: Guilty Pleasures What's your guilty pleasure? Mine's a grilled cheese sandwich: bread grilled until it's dark and crunchy, cheese that's impossibly melty, a bit of melted butter on my fingers. As a child, the grill...

About the Author

Trevor

A Colorado native, Trevor started off his college career at the University of Colorado, but decided to switch teams after two years. He graduated with a degree in journalism at Colorado State University in 2014. Trevor started his professional writing career in sports, and has since expanded to many different genres. He is currently an MFA in creative writing student, and is also the Managing Editor at FoodTruckr.

Love it? Share it: Share on Facebook Share on Twitter