FS005- Customer Service Tips and Marketing Insights from the FoodTruckr Team

This episode of FoodTruckr School is a bit different—Pat’s not here, so the team at FoodTruckr HQ took over! Matt Gartland, Nicole Farley, Jonathan Wondrusch, and Mindy Holahan held a roundtable discussion just for you where we shared insights on everything from developing customer relationships to the origin story behind the FoodTruckr brand.

If you’ve ever been curious about the team at FoodTruckr, this is your chance to find out who’s who—and most importantly, to find out what we’ve learned by studying hundreds of food trucks over the past several months. We’ve got the scoop on making the most out of your online presence and your daily customer interactions.

Right-click here to download the MP3 file

You can learn more about some of the topics discussed in the podcast in these FoodTruckr blog posts:

And of course, don’t forget to check out the awesome FoodTruckrs we mentioned—these rock stars are always on our minds:

Thanks for Listening!

Thanks for taking the time to listen to this episode of FoodTruckr School. Matt, Nicole, Jonathan, and Mindy were all so excited to share this time with you—but never fear! Pat will return in Episode 006 with a very special guest (a successful FoodTruckr who is truly an inspiration for all you truck owners out there!). Be sure to subscribe to FoodTruckr School on iTunes so that you don’t miss any of the action.

You May Also Like...  FS034: How to Make a Huge Impact with a Small Footprint – with Phil of Metrofiets

Have more questions for the FoodTruckr team? Tell us what you’d like to know in the comments below or on our Facebook page and we’ll give you an answer!

image by Dell’s Official Flickr Page

Recently on FoodTruckr

How to Run a Food Truck 12: Overcome Roadblocks Last week on “How to Run a Food Truck,” we brought you a few key strategies to follow if you’re having trouble bringing enough customers to your ordering window. Dealing with slow periods is just one ...
FoodTruckr Heroes: East Side King We’ve been talking lately in the “How to Start a Food Truck” series about how to buy an affordable food truck with all the right equipment for your business. After all, the inside of your truck is inc...
The 12 Days of FoodTruckr: 9 Things to Put On Your Website On the ninth day of Christmas, FoodTruckr’s giving you… 9 Things to Put On Your Website! Though most of your food truck's business is definitely taking place offline, it's still incredibly important...
How to Run a Food Truck 26: Consider an Expansion Today is an exciting day here at FoodTruckr—we’re wrapping up the “How to Run a Food Truck” series with a final lesson on one of the biggest undertakings a food truck owner can embark upon! Before ...
How to Run a Food Truck 15: Track Your Food Truck Metrics As a food truck owner, you probably pride yourself on being quite familiar with all the inner workings of your business. Very few business owners get the opportunity to be involved in every aspect of ...
Six Seasonal Strategies to Delight Fans in December The holiday season is upon us, and your loyal year-round fans are getting ready to spend the bulk of their discretionary dollars.  However, as people cut their budgets in order to save more money for ...
Food Truckin’ Fest is a Texas-Sized Success Editor’s Note: Today we’re excited to bring you a guest post from Mike Kelley, a software and business consultant from Arlington, TX. Mike approached us and offered to share his experiences from the T...
Three Ways to Leverage Your Website to Gain Traction for Your Truck Editor’s Note: Today, we interrupt our regularly-scheduled programming to bring you a guest post from the founder of RestaurantEngine.com, Brian Casel! Long-time FoodTruckr fans may remember Brian fro...
How to Run a Food Truck 23: Write the Recipe for Future Success FoodTruckrs, are you ready for the final unit of the “How to Run a Food Truck” series? We’re so excited to bring you the remaining lessons that will make up Unit 6—a section that’s all about setting g...
How To Avoid Truck Accidents For Food Trucks Editor’s Note: Today we’re excited to present a guest post from The Tenge Law Firm. The Tenge Law Firm is a boutique injury litigation firm specializing in serious personal injury and insurance cases....
How to Write a Food Truck Business Plan Maybe you decided to open a food truck after enjoying the most delicious tacos of your life at a place like Mariscos Jalisco or Calbi BBQ.  Or perhaps you realized that you couldn’t spend another day ...
How to Run an Eco-Friendly Food Truck Editor's Note: Hey FoodTruckrs! Whether you're just learning how to start a food truck or you're looking for more ways to improve your food truck business, today's lesson is an important one for every...
Learn The Importance Of Running Your Numbers When Owning A Food Truck Business In This Video When you are a food truck owner, you have an endless amount of things to worry about. Not only are you working more than the typical office worker, but you also have to worry about the business side o...
The Benefits Of Owning A Food Truck Over A Sit-Down Restaurant From A Business Standpoint If you are a business owner and are thinking about entering the food truck industry, this question has likely popped up multiple times: Should I invest in a sit-down restaurant or food truck? From ...
“The Food Truck Growth Kit” Has Arrived! Today we’re so excited to share some big news with you… That’s right, FoodTruckrs—The Food Truck Growth Kit is finally here! This incredible new resource is our biggest release yet, and we could...

About the Author

FoodTruckr

FoodTruckr is the #1 online destination for current and aspiring food truck owners looking to succeed in the mobile food industry. Self described “food truck devotees,” the FoodTruckr team enjoys reading about successful entrepreneurs, salivating over photos of burritos on Twitter, and long walks through food truck parks. Chat with FoodTruckr on Facebook or check out the FoodTruckr School podcast for more awesome tips to level up your business.

Love it? Share it: Share on Facebook Share on Twitter