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Customer Relationships

Why A Food Truck Is A No-Brainer For Catering An Event

If you are looking for the perfect catering service for an event — whether it be a party, wedding, family reunion, parade, festival or you name it — then you should look no further than a food truck when it comes to your catering needs. Below, you can find out why! Sign up to receive Read more

Why Food Truck Owners Can’t Afford To Have Bad Customer Service

How’s your customer service game looking, food truck owners? The only acceptable answer to that question: Amazing, great, excellent or something along those lines. While the foundation of your food truck business is the actual food truck and the food, if you put up a dud in the customer service department, then you simply won’t Read more

How To Handle Angry Customers At Your Food Truck Business

Whether you are dealing with angry customers at your food truck or on social media, you have to know how to handle these types of people. After all, it’s all about the customers, the customer is always right and without customers, your mobile kitchen would tank. Not to mention, one of the biggest reasons why Read more

How To Attract More Customers By Making The Food Truck Environment Enjoyable

QUICK: What is the most important ingredient for any food truck business? Answer: It depends. After all, every food truck has to have a flawless business plan, recipes that will make food lovers drool and the list can truly go on forever. However, one ingredient that tends to go under the radar is the customers. Read more

How to Run a Food Truck 18: Be Consistent

Cultivating consistency in your life, your work, and your behavior is one of the keys to becoming a better business owner. Learn how to be more consistent in Lesson 18 of “How to Run a Food Truck.”

How to Run a Food Truck 06: Handle Customer Disputes

Today on “How to Run a Food Truck,” we have a simple tool you can use to resolve complaints. It’s called the LEARN model, and we think it’s a great way to deal with unhappy customers.

Create Sticky Memories to Build Long-Lasting Fans

In a special guest post, community member Mike Kelley explains how sticky memories can help food truck owners build lasting fans and shares his best stories from Texas Food Truckin’ Fest.

Food Truckin’ Fest is a Texas-Sized Success

In a special guest post, community member Mike Kelley recaps the second annual Texas Food Truckin’ Fest in Arlington, TX and shares his tips for food truck business success.

#FoodTruckFan: Your Approachability Factor

I had a group of friends over for dinner the other night, and we got on to the topic of ordering pizza. More specifically, The Fear of Ordering Pizza. We had so many arguments my freshman year of college about who had to order the pizza, and the arguments were so involved that they usually Read more

#FoodTruckFan: Customer Loyalty Programs

This week’s inspiration comes from an unexpected location: my neighborhood’s 90-year-old candy shop. I was intrigued—and impressed—to see an iPad Mini sitting on the counter. The iPad is part of the Belly program, a customer loyalty card/app/email list program that’s popping up around my metro area. Each time I shop, I scan my the barcode Read more

#FoodTruckFan: What Makes Food Trucks So Special?

I’ve been giving this question a lot of thought in the last nine months, since Pat first told us about his plans to start FoodTruckr. What is it, really, that makes food trucks so special? It’s food…from a truck. When you break a food truck down to its components, it doesn’t sound that special. In Read more

#FoodTruckFan: Resolutions

Are you the kind of person who sets resolutions each year? I am, from something as simple as choosing a guiding phrase for the year (2009: “Listen more, talk less”) or as elaborate as building a twelve month happiness project (2014). Whether I ultimately stick to my resolutions or not, I gain a lot of Read more

Location Updates for Food Trucks: Helping Fans Find You

If you’re used to parking in busy areas and getting a fair amount of walk-up traffic, you might not think you really need to worry about broadcasting your truck’s location. But here’s a little secret: Every food truck can benefit from sending out location updates. That’s right—every single one.

Six Seasonal Strategies to Delight Fans in December

As people cut their budgets in order to save more money for tree-trimming and gift-giving, it can be tough for food truck owners and other personal service providers to attract fans who may be reluctant to spend money on themselves. Fortunately, FoodTruckr has the scoop on six seasonal strategies your food truck can use to delight fans all throughout December.